Philadelphia Real Estate Helpful News and Views : Who Shows the House the Buyers Agent or Sellers Agent

Who Shows the House the Buyers Agent or Sellers Agent

I wantto buy this house

 

Yesterday I not only received emails but phone calls from buyers wanting to see my new listing they saw on the Internet . Not unusual right?  That is until the question came up "Are you working with another agent " The answer was yes. I have a agent

  • Either the agent was too busy
  • They were out of town .
  • They could not show them until the end of the week  
  • The best was they were old
  • it was too hot for their agent

 

I explained I was the listing agent and represented the seller . If I showed them the property I would then be a dual agent .If they had a problem with that I could have another agent in my office represent them . If they wanted to still be represented by their agent then their agent had to take the time to show them the property .

 

 

I was very sorry but my time was valuable and it was part of their agents job to show the property to them .Some of the buyers were very nice about it and said they didn't understand how Real Estate worked and thanked me for explaining it to them and would call their agent again .

 

 

There was one buyer who argued with me insisting that they wanted to see it and make an offer with their agent . I should show the property to him for my seller and do my job .. I very nicely told him if his agent wanted to get paid he needed to do his job in representing him and show him the property . I politely ended the conversation

 

 

 Later that night around nine o'clock  I received a call from an agent asking if he could show the property .His client was available to see the property in the next fifteen minutes . He said the office was closed so he tried my cell phone . I told him to call the office in the morning it  was too late to show the property tonight .The seller gets up at 6 AM for work .He gave me an argument about his client is available now and may not be available tomorrow . I assured him there was no way he could see the property tonight

 

 

The agent is scheduled to see the property today .

The times for showing the property are clearly stated in the showing instructions

When you have a buyer don't you explain to clients how

Buyer Representation works

Do you sit clients down an explain the process of

buying a house ?

hannah williams

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Re/Max Eastern

 215 953 8800

215 953 8818

 cell anytime  215 820 3376

HannahRemax@Gmail.Com

 

 

 

 

 

 

 

 

 

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Comment balloon 82 commentsHannah Williams • July 10 2018 04:24PM

Comments

Hi Hannah... I cannot believe how lazy some agents are. One thing I drum into all my buyers' heads is that if they see a home they might be interested in to call me first. If for some reason I can't show it, I have a back up who will.

Posted by Nina Hollander, Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor (Coldwell Banker Residential Brokerage | Charlotte, NC) 3 months ago

Hi Nina It is sad because the one buyer notified me via Z which I do not even  subscribe to . i was on an email that I only pay bills on and thought to was scam but answered the email just for fun . They called me right away I explained the process as my gut feeling when speaking to him was that he already had an agent . I was right The buyer was very nice and understanding

Thanks for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

I think there are many agents who don't know how representation and agency work. They work on teams and still no one is available to answer phones, show houses or communicate with other agents, they are all too busy doing something more important than representing their clients, especially at weekends. Rant over!

Posted by Nick & Trudy Vandekar, 610-203-4543, Tredyffrin Easttown Realtors, Philly Main Line (Long & Foster Real Estate Inc 610-225-7400) 3 months ago

Nick & Trudy Vandekar, 610-203-4543  I am not doing both sides of the transactions and paying the other agent . That is why I am always careful to ask if they are working with another agent . It is bad enough when after the agreement is signed I end up doing both sides of the transaction  . Getting info for the buyers mortgage company because no one can reach the buyers agent Good rant Nick

Thank uou for your professional opinion

Hannah

 

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

Hannah Williams It is always interesting as to why an agent doesn't show their client a listing...and some of their reasons leave you wondering why they are in the industry. 

Posted by Lisa Von Domek, ....Experience Isn't Expensive.... It's Priceless! (Lisa Von Domek Team) 3 months ago

Lisa Von Domek Their client will certainly know that if they want to see one of my listings their agent needs to find time to represent them .  Does make you wonder

Thank you for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

As annoying as it can be for buyers to call me as a listing agent, because their own agent is unavailable, I often do show the buyer the property I have listed. But, I encourage them to write the offer through their agent.  My feeling is it's my job to sell the home for my client (the seller).  I often go the extra mile to do so.

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) 3 months ago

CONGRATULATIONS Hannah, on having this blog FEATURED in the Old Farts Club group!  

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) 3 months ago

Hannah,

Interesting the craziness you go through.  Loved the one that it was too hot for them. In the high end market, the listing agent is requested to be there by the sellers.  Some of the estates have estate managers who need a hour notice to get the place opened up and readied.  

We always showed our office and retail listings as well as commercial buildings for sale..  it was the way it was done, and during office hours, when the security guards were there..  A

Posted by Ron and Alexandra Seigel, Luxury Real Estate Branding, Marketing & Strategy (Napa Consultants) 3 months ago

Myrl Jeffcoat .  Showing the listing for the buyers agent is just a preview of how the entire transaction would go . Plus I do not know if they are even qualified to buy as I do not have their financial information

Thank you for the Feature and your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

When my Commercial listings are shown I am always present Ron and Alexandra Seigel and all appointments are made through me not the office .

This is a residential property under $300,000 where the owner is home not really complicated  .I do understand what you are saying but in our area when the listing agent is in attendance it makes everyone uncomfortable Even when the seller is home .It is advised the seller go out and allow the buyers privacy

Thank you for your professional opinion always appreciated

Hannah

 

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

Hannah some people think the world revolves around them, and everyone needs to bend over backwards for them.

Posted by George Souto, Your Connecticut Mortgage Expert (George Souto NMLS #65149 FHA, CHFA, VA Mortgages) 3 months ago

George Souto  I felt really bad for the buyers and to be honest the one buyer told me he felt bad for his agent because he was really old . Long story short think you have the story right

 

Thank you for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

Hannah,

 Bob has had several calls like that and it is the agent is lives in Dallas( in other words kick back) or there are many people who want their agents to give back most of the commission and so understandably the agent was to do no work!

Posted by Yolanda Cordova-Gilbert 3 months ago

Yolanda Cordova-Gilbert  I learned long ago not to show houses unless the buyers are qualified to buy .  I have them come in and meet with a mortgage broker first to be sure that they can afford to buy the house . Nothing worse then a buyer looking at house they can not afford . When the buyer says he has an agent conversation stops his agent has to show the house . 

Thank  you for your professional input always appreciated

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

I wonder if the agents tell the buyers to do these things. I use the tactic thatI cannot show the buyer if they are being represented by another agent as it would be contract interference and would be a real problem. They call their agent then and do it the right way.

Posted by Debbie Reynolds, Your Dedicated Clarksville TN Real Estate Agent (Platinum Properties) 3 months ago

I had this happen with a well known company a few years back that instructed their buyers to call the listing agent to see the property, in fact have them show you several properties and then they would write up the PSA. I ony got caught once before I smarted up Hannah...

Posted by Paul S. Henderson, REALTOR®,CRS,, Tacoma Washington Agent/Broker & Market Authority! (RE/MAX Northwest.) 3 months ago

Morning Hannah.

I've had a few try that tactic from time to time.  Of course, I didn't fall for it.

Posted by James Dray, Exceptional Agents, Outstanding Results (Fathom Realty AR LLC) 3 months ago

Good morning Hannah - that one sounds like it would be trouble in any event.

Posted by Grant Schneider, Your Coach Helping You Create Successful Outcomes (Performance Development Strategies) 3 months ago

It always amazes me that I often have to educated clients of other agents, especially when they seem to be disloyal to their agent.

Posted by Brian England, MBA, GRI, REALTOR® Real Estate in East Valley AZ (Arizona Focus Realty) 3 months ago

Debbie Reynolds It is possible for it seems right after I informed the buyer the agent scheduled the appointment and made themselves available

Paul S. Henderson, REALTOR®,CRS, Yes makes it easy for them you do the work for them and the other agent just writes the paper work

James Dray  You are way to smart for that

Thank you for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

Grant Schneider I felt the same way . I was not going to get involved

Brian England  The one buyer had no intention of being disloyal he just wanted me to show the property becuse his agent was too busy then wanted his agent to write the offer if he liked it . I told him to call his agent to show it to him

Thank you for your professional opinions very much appreciated

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

Hannah, I see calls like this pickup around holidays and always wonder if the agents told their clients they'd be out of town and to call the listing agent. A showing after 9pm with 15 minutes noticed on an occupied home just leaves me scratching my head. 

Posted by Amanda S. Davidson, Alexandria Virginia Homes For Sale (Amanda Davidson Real Estate Group) 3 months ago

Yes! I've had that happen to me too. You handled it like a pro. Breaking the rules at the expense of the Seller for the benefit of someone else who agreed to representation for their Buyers doesn't fly right with me either. I wish there were more agents like you, Hannah.

Posted by Patricia Feager, Selling Homes Changing Lives (DFW FINE PROPERTIES) 3 months ago

Patricia Feager  You are so kind . We are professionals and need to hold ourselves to certain standards . Not just run out and show houses to anybody .

Thank you for your professional input it is greatly appreciated

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

I have that happen all of the time too, Hannah! I'm always surprised that it's a case of, "I just don't feel like showing today but, I want the commission for a job-well-done!" Drives me nuts! 

One travels internationally all of the time and her buyers have phoned me to show them houses. They phone her and find out that she's out of the country and can't show them and never has anyone here to show for her. Again, drives me NUTS!

Others live in various parts of the state and don't want to drive to Charlotte for the showings but, again, want 100% of the commission. A local agent could sell their buyer a home that has a freeway coming through it in a year or two and they would have no idea. WHO DOES THIS?!

I think you handled this like a true professional, Hannah. It's really a travesty when we have to educate other agents' clients, isn't it?!

Happy Wednesday!

Posted by Debe Maxwell, CRS, Charlotte Homes for Sale - Charlotte Neighborhoods (www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310) 3 months ago

Debe Maxwell, CRS  You certainly said a mouthful but YES . Think you pretty much covered it . There are so many excuses ,We need to nip it in the bud

Happy Wednesday  and thanks for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

All I can say is - are you kidding me? What kind of agent calls that late and insists on showing the property in 15 minutes - after you made it  cystal clear in the MLS showing instructions. You handled it perfectly Hannah Williams !

Posted by Anna Banana Kruchten CRB, CRS 602-380-4886, Arizona's Top Banana! (Phoenix Property Shoppe) 3 months ago

Anna Banana Kruchten CRB, CRS 602-380-4886  I think i am going to have to shut my phone off at night until this listing sells ......

Thanks for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

Time to look for a new agent...;)

Posted by Ricardo Mello, Manhattan & Miami Real Estate Agent (Manhattan Miami Real Estate) 3 months ago

Ricardo One buyer said he did not understand  how the process worked ...  He felt sorry for his agent

Thank you for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

I am not sure why the buyers agent thought that it would be appropriate to call you at 9:00 pm and expect to be able to schedule a showing for an occupied home in the next 15 minutes.  That is ridiculous and unprofessional.  I tell buyers the same when they say that they don't want to bother their agent.  Thank you for sharing.

Posted by Karen Feltman, Relocation Specialist in Cedar Rapids, Iowa (Cedar Rapids/Iowa City, IA KW Legacy Group) 3 months ago

Part of being an agent is dealing with crazy and lazy people at times. You handled it well Hannah. Many kudos to you.   

Posted by James (Jim) Lawson, DBA, Broker Associate, RSPS, BPOR, HI & PE (DomainRealty.com LLC) 3 months ago

Recently sold a listing I had, showed the house to Buyers I presented the MD agency disclosure telling them I was a Seller's agent and they would be unrepresented. they were OK w/ that. They seemed to be very interested : Multiple offers come in , I call them ....no response, one of the offers is from a way out of the area agent from them? Turns out there's was the winning offer & there agent was a fish outta water in our market that I had to coach across the finish line.

Posted by Buzz Mackintosh, “Experience, reliable, leadership” (Mackintosh REALTORS) 3 months ago

I seem to get these calls too. The best was yesterday when an agent called to say they were away, could i show their buyer. I asked to have his buyer call me so i coudl confirm a time. I asked the buyer some key questions and I decided I would and did. They loved it. The buyer agent called and asked me to write the offer. I will write about it tomorrow as we are negitiating now and by Thursday it will be done and i can speak about it. I am glad i did and so was my seller. 

Posted by Scott Godzyk, One of Manchester NH's Leading Agents (Godzyk Real Estate Services) 3 months ago

Gotta love it the "Fast Food way of doing Real Estate" I do appointments with 24hrs notice and it seems to work out well for all parties...arguing will not get you anywhere especially seeing my listings, Endre

Posted by Endre Barath, Jr., Realtor - Los Angeles Home Sales 310.486.1002 (Berkshire Hathaway HomeServices) 3 months ago

We have a number of agents that make a practice of having their buyers contact the listing agent to view properties.  I don't fall for it.  I always let the buyer know their agent has to show it.  There are occasions where the Buyer's Agent is in a predicament and needs some help. That's different. Plus, it's the Agent that calls and asks for the favor.  I'm all for helping another agent in need but not the lazy ones that make a practice of it.  

Posted by Pam Jank, Your Coeur d'Alene & North Idaho Real Estate Pro (Coldwell Banker Schneidmiller Realty) 3 months ago

Good evening Hannah Williams,

I think you handled this like a true professional! Wanting to see the house after 9:00 pm..get real!! No respect for the seller or their agent to request a showing at that time. I have a number of agents that make a practice of having their buyers contact the listing agent to view properties.  I don't do it. They usually are giving back the buyer 2% of their commission and arent' going to lift a finger to show them anything..their problem!! 

Posted by Dorie Dillard CRS GRI ABR, Serving Buyers & Sellers in NW Austin Real Estate (Coldwell Banker United Realtors® ~ 512.346.1799) 3 months ago

You tapped a lot of subjects within one nagging situation here which reflects how crazy real estate can be. My first thought was an old saying “Buyers can be liars!” No offense meant. It is a fact people at times say what they feel they need to say to get what they want. My second thought was to inquire offering “no-agency” in situations like this. Meaning, explaining you are the “designated agent to the seller only!” If they elect to purchase, they accept no representation from you. My third thought is we live in a world of cooperation. In my marketplace of the most affordable homes in the Chicagoland area, I have to be more concerned about the Buyer being qualified, than whatever excuse they come up with about their Agent. My forth thought was no matter how well we make the effort to give showing instructions to make it as easy as possible for our Colleagues to show our listings without bothering us when really not necessary, some will still call us directly. Like I tell my valued Clients, stay cool and flexible because when we “get right down to the real nitty-gritty” as my Pips who have a Knight named Gladys sings, this aint about your Mama🤣!

Posted by Dale Taylor, Realtor = Chicago Illinois Homes Townhomes Condos (Re/Max 10 New Lenox Illinois) 3 months ago

LOTS of industry standard "updating" happening in Texas right now. More and more strict with every passing law -- which we need. The most recent fines for not explaining brokerage services to a consumer (via a signed information about brokerage services or IABS form) was $500. Explain or die! So to speak...

Posted by Kristen Correa, Broker, I love coffee & real estate. I am out of coffee! (Kristen Correa Real Estate & Reedy Creek Realty Services) 3 months ago

Wow!  Not only is a sellers market, it's a pushy buyers market!  I love the last one, too old - tee hee.  Then they need to find another agent :)  Thanks for the chuckles!

Posted by Jan Green, HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN (Value Added Service, 602-620-2699) 3 months ago

You have to have the patience and fortitude of a saint to make it in this business and learn not to let other agents or their clients bulldoze over you.

Posted by Carolyn Roland-Historic Homes For Sale In Delaware and S. Chester County PA, Carolyn Roland, GRI, CRS (Patterson-Schwartz Real Estate) 3 months ago

Hi Hannah

There are often those comments or actionsthat come along that make you shake you head in wonderment. Being professional, and providing an explanation was the way to go, as you did!

Jeff

Posted by Jeff Dowler, CRS, The Southern California Relocation Dude (Solutions Real Estate ) 3 months ago

I'm not surprised by this at all Hannah. We get these all the time, and then I add it to my Wacky Phone calls for the month. It seems I have one of these every month...You handled it perfectly!

Posted by Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400, Long Island Condo & Home Sale Specialists (The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803) 3 months ago

Fabulous post Hannah!  It happens here as well and I never cease to be amazed at the calls.  Kudos to you for saying NO!

Posted by Gordon Crawford, Your Morris County Specialist! (Gordon Crawford Home Selling Team) 3 months ago

Unfortunately, I am not surprised either. Sounds like you handled them all very similar to how I was trained as well. 

Posted by Foster Smith Summerville, Summerville & Charleston Homes for Sale SC Realtor (Carolina One Real Estate) 3 months ago

Congratulations on a well deserved feature!  I don't mind showing a house occasionally as the listing agent but when it is expected that I will do the buyers' agent job, I object too! 

Posted by Lise Howe, Assoc. Broker and Attorney Licensed in DC, MD, VA, (Keller Williams Capital Properties) 3 months ago

None of this surprises me, as crazy as it is. People are nuts.

Posted by Sharon Tara, New Hampshire Home Stager (Sharon Tara Transformations) 3 months ago

Hi Hannah! It is sad to hear that people don't understand about representation if they have an agent already. Hopefully they called their agents and their agents got them back on track.

Posted by Marney Kirk, Towson, Maryland Real Estate (Cummings & Co. Realtors) 3 months ago

Years ago my partner at the time and I got a call in the office at about 9PM. We were just leaving the office after a sales meeting. Buyer without an agent called and wanted to see one of our listings and could meet us there in about 20 min. I explained property was occupied with young children already in bed. He explained he was going out of town in the morning, he knew the floor plan, didn't need to see the kids bedrooms just wanted to take no more than 10 mins to see the overall condition inside. I said I would make a call to the seller but wasn't holding out much hope he would be able to see it tonight given the hour. I phoned the seller and relayed the conversation and suggested it may be worth it to show it if this guy is on the up and up. Both of us went to meet the buyer. He did just as he said and wasn't in the house more than 10 mins. We walked out with him and he asked if we had an assumtion letter from the lender. We did. He told us what he wanted to offer and could we bring the written offer to his office in a seedy part of town and that he would be there to a little after midnight. A little hesitant to walk into this office given where it was at. We walk in and this is one of the oppulant offices I've ever seen. He was a developer for large shopping center complexes and was indeed leaving town early AM. A couple of minor counters by phone with him after he left and we had a done deal. He was purchasing for a female friend. You just never know in this business.

 

Posted by Bruce Minter, One on one - Every step of the way! (Realty ONE Group ] Momentum) 3 months ago

Hannah, I bet a lot of your readers were shaking their heads through the entire blog. I always love the "my agent is too busy". I guess that is insinuating that I'm not busy. I've used the same line about their agent getting paid. I'm not going to do 100% of the work for 50% of the pay. Granted, I do want to represent my client, but I also appreciate when others do their part to make things happen.

Posted by Mike Cooper, Your Winchester, VA Real Estate Sales Pro (Cornerstone Business Group Inc) 3 months ago

You handled your job with class and clear explanation.   They can ask, but you can explain...

I was actualy on that side long long ago, thinking that I would save money representing myself- without a license.   Ended up with a good price, but lacked termite inspection and other necessary items that would have saved me money in the long run.

Posted by Christine Kankowski North SD and Temecula, Excellent Sales and Property Management (House Match Inc) 3 months ago

Hannah, surely this is the most common situation that has been occuring recently. Buyers are given the impression that it is normal practice to have someone show the home they are interested in but will submit an offer with the agent they have a relationship with.  Here is another twist, the buyer agent calling the listing agent asking for details on condition, etc. of the property. I tell them the disclosures are in the MLS, and if further answers are needed...go out and look for yourself. Anyway I shall share this blog to my MLS members, and via social media.

Thanks!

 

Posted by Paul Durry, Broker Associate, CDPE, CIAS, CHMS (Premier Real Estate of Lawton) 3 months ago

My favorite line is, "It's too hot for my agent." I don't think you were making a joke but it came off as one. I'm still giggling.

Posted by Jill Sackler, LI South Shore Real Estate - Broker Associate (Charles Rutenberg Realty Inc. 516-575-7500) 3 months ago

Karen - So glad you agree

James (Jim) Lawson, DBA  Isn't that the truth

Buzz Mackintosh Takes all kinds doesn't

Thank you for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

Scott Godzyk  That was a professional courtesy and a quite different circumstance . I have done that for agents that a have a relationship with . Must be careful on representation issues these days .

Endre Barath, Jr.  Funny how suddenly their agents made themselves available . This property is getting so many showing the seller is putting the brakes on the showing per day .

Pam Jank  I agree 100% I would help an agent in need and have done so many times . Great response .

Thank you for your professional opinions

Hannah

 

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

Dorie Dillard Always liked your style

Dale Taylor  I do not know their financial situation . That is because I do not represent them. I also do not run out and show properties to unqualified buyers . They come in and sit down with a mortgage banker before I show them any properties . I also by law I explain representation .

Kristen Correa, Broker  Yes well maybe it should now be agent beware .  Good comment .

Thank you for your professional  input

Hannah

 

 

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

Jan Green  That one cracked me up too ..I bit my tongue

Carolyn You are so right .. I am sure we all have so many stories

Jeff Dowler, CRS So kind of you to say so

Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400  I do enjoy the post you write .  This is up there with your calls .  I have a new list I may write

Thank you for your professional opinions greatly appreciated

Hannah

 

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

Great topic to illustrate and the comments were also very good. Humans....

Posted by Ron Aguilar, Mortgage & Real Estate Advisor since 1995 (Continental Mortgage) 3 months ago

Gordon Crawford  that is so nice of you to say

Foster Smith Summerville  So glad you agree

Lise Howe  It was amazing how quickly the agents made themselves available

Oh Sharon Tara  you are funny . I learned there are good nuts and bad nuts .

Thank you for taking the time  give your professional input

Hannah

 

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

You did a good job! Especially here: I very nicely told him if his agent wanted to get paid he needed to do his job in representing him and show him the property . I politely ended the conversation

Posted by Fred Dorsey, Specializing in #Divorce #Probate&Estate (Douglas Realty LLC) 3 months ago

Naturally, both should be present (if they are expecting a commission) I'll agree to show in the absence of the buyers/tenants agent. With some conditions. It does happen - a bit more often than it should.

Posted by Mott Marvin Kornicki, Waterway Realtors, Notary Public 786-229-7999 (Waterway Realty, Realtors® • Broker • South East Florida •) 3 months ago

Marney Kirk  It is sad isn't it .  I do believe they did get back on track

Bruce Minter  Glad it worked out for you

Mike Cooper  Always enjoy your posts . It is not uncommon  agents want to get 50%  and not do their job . Last few transactions I had to fill in the first page of the agreement for the buyers agent plus  furnish information for the buyers mortgage company because they could not reach buyers agent .

Thank you for taking the time to give your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

"But my agent is at her/his real job" (whine).  So sick of hearing that. 

Posted by Jeanne Gregory, The most important home I sell is YOURS! (RE/MAX Southwest) 3 months ago

Christine Kankowski North SD and Temecula  Funny you should say that . I purchased my second house for sale by owner before I was an agent  .The next day we woke up to a flooded first floor as the hot water heater had broke - No home inspection  -

Paul Durry  That is so kind of you . I appreciate it

Jill Sackler  I liked my agent is old  I really had to bite my tongue

Ron Aguilar  It does take all kinds to make a world -- a day in the life

Thank you for your professional input

Hannah

 

 

 

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

Fred Dorsey Glad you agree I appreciate your kindness

Mott Marvin Kornicki  My mortgage bankers daughter was working with an agent  I told him she needed to see the property with her agent . I do not show other agents clients properties unless an agent contacts me and we have a discussion

Jeanne Gregory . I hear you -  You understand where I am coming from

Thank you for your professional opinions greatly appreciated

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

I think the "Hitting the Nail on its stubborn head" part is the expectaion from the gate!! Really not sure "Benefit of Doubt" rule applies here... where there's smoke... we all know the rest!

More than just advising our clients but giving them a Blue Print on the ENTIRE process... We have all had demanding buyers sure.... However I am more than confident my buyer would NEVER make that call due to more than an Obligatory factor but rather we are the ones dragging them into the one that just popped up! As a Listing Agent also I appreciate the skillfully tactful approach  on how you handled yourself... Spot On! Especially when you have clear cut showing instructions from your seller.... From the sound of the interest, desparation is not on the side of the seller in this case! Crisis avoided! Good Topic, yes it happens when amateurs have no control of their clients...

Posted by Jason McIntosh, The McIntosh Group | Founder & Team Leader (RE/MAX Bay to Bay) 3 months ago

There are WAY TOO MANY poor agents out there. Their conduct reflects on us all. More of these 'winners' should be reported. Herd needs to be thinned.

Posted by Jon Quist, Tucson's BUYERS ONLY Realtor since 1996 (REALTY EXECUTIVES TUCSON ELITE) 3 months ago

9pm calls, with a request to see an occupied house in 15 minutes? Highly unlikely that works very often!

Posted by Kat Palmiotti, The House Kat (Grand Lux Realty, Monroe NY, 914-419-0270, kat@thehousekat.com) 3 months ago

I'm sure I would have responded as you did on all points. Obviously this is a hot property and these buyers wanted to see it asap! Congrats on the listing and happy selling.

Posted by Pat Starnes-Front Gate Realty, 601-991-2900 Office; 601-278-4513 Cell (Front Gate Real Estate) 3 months ago

Experiences like this just make me shake my head.  and you have to love the 15 minute window, especially at 9pm.  We get that in the mortgage world as well.  "call Mr X betwee 9:15-9:20 Wednesday night"  w/o asking if you are even available. and god forbid nature calls in that time slot.

Posted by Robert Rauf (HomeBridge Financial Services (NJ)) 3 months ago

Jason McIntosh  Great comment love it

Jon Quist  When you do not educate your buyers this is what happens

Kat Palmiotti But his client might not be available any other time

Thank you for your professional input

Hannah

 

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

Pat Starnes-Front Gate Realty  So glad you agree . I am sure you would have handled it the same

Robert Rauf  Pushy pushy pushy ... By the way love your new picture

Thank you both for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

Yet, reason #74 to turn off your cellphone at night at a reasonable time. I turn mine off at 7 PM, all computers, all digital. Whatever is happening, it can wait until morning.

Posted by Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents, Put 40 years of experience to work for you (Lyon Real Estate) 3 months ago

I had a buyer call me rude when I wouldn't step in and take her to a house showing because her agent was sick. I told her that her agent could find a substitute agent within her brokerage. If I showed the house, then I would be paid the commission and that I would not share my commission with her agent. I guess wanting to get a paycheck is rude.

Posted by Anne Corbin, Serving Lake Anna & Central Virginia (Fritz Realty LLC) 3 months ago

I have helped agents in my office when they had doctors appointment, out of town, etc., and they reciprocate when I can not do a showing. But, that is very rare.

Posted by Rebecca Gaujot, Realtor®, Lewisburg WV, the go to agent for all real estate (Vision Quest Realty, Martha Hilton, Broker) 3 months ago

Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents  I do not like to shut off my phone in case their is a family emergency 

Anne Corbin  That is because agents do not explain agency as required by law I should say in my state of Pennsylvania it is required by  law . I cannot speak for other states .

Rebecca Gaujot, Realtor®  That is a professional courtesy  but should it be your listing representation should be explained

Thank you for your professional input

Hannah

 

 

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

Hello Hannah,  I know this happens first hand and I always ask if they have a agent they are working with, not fair becuasethere agent just wants a day off some times.

 

Posted by Will Hamm, "Where There's a Will, There's a Way!" (Hamm Homes) 3 months ago

Will Hamm Best to ask ahead of time .Then to be surprised later .

Thank you for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

HI Hannah.  It happens to us all.  My favorite is, "I do have an agent but I don't want to bother her."    Apparently they have no problem bothering a complete stranger!  Like you, I decline.  

Posted by Dianne Goode, Realtor/Broker (Raleigh Cary Realty) 3 months ago

Diane Goode They can bother me all they want but I do not represent them . I will not decline as you do ...

Thank you for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 3 months ago

At least you callers were honest about having an agent already. Some lie about that in order to get a showing when their agent is otherwise occupied.

Posted by Marte Cliff, your real estate writer (Marte Cliff Copywriting) 3 months ago

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