Philadelphia Real Estate Helpful News and Views : How To Schedule Appointments to See Listed Houses

How To Schedule Appointments to See Listed Houses

 helpfulhannahs.com

 

The other day I received a call from an agent asking for an appointment to see one of my listings .  I informed him all appointments are made through the office .  He said he was sitting in front of the property with his clients and thought perhaps he could schedule through me . I gave him the office number and told him to call the office.

 

A few minutes later he called back telling me the office would not give him an appointment  as they could not find his name in the  directory . I thought about this and asked t him if he was a member of the MLS 

 

"He said No " I asked if he was a member of Trend  .  "He said No "  I  asked how he found the listing as there was not a sign per the sellers request . "He said it was easy he found it on Zillow and Trulia ''

Now a red flag started waving before my eyes .

 

 

I asked him who he worked for he repeated the name of a small Real Estate company in the area  There are other agents that have shown this  property from this company  but they were all members of the MLS . I asked why he was not a member of the MLS he answered laughing  "Why should he spend the money Real Estate was not his only job he had better things to spend his money on ''

 

 

Then  the agent  said in a demanding voice "Make me an appointment at 1o clock on Monday my buyers are available and interested " I told him I would see what I could do .  We log in all agents names , brokerages with their license numbers , email phone numbers  . It is done through "Showingtime" . I question whether this man was even licensed .The seller was glad we refused him entry but is upset that their  address is posted  by a third party.

 

 

How you schedule appointments to see listed houses is very important . You need to keep records for various reasons . The listing agent will want to get feedback for the seller . You also want to make sure the person calling is a licensed Real Estate Agent

 

 

What Would You Have Done in This Situation ?

How Does Your Office Keep Track of Who Shows Listings ?

 

hannah williams

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Re/Max Eastern

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215 953 8818

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Comment balloon 72 commentsHannah Williams • July 15 2018 10:50PM

Comments

Hannah this guy sounds a little shady.  I would be really really careful.

Posted by George Souto, Your Connecticut Mortgage Expert (George Souto NMLS #65149 FHA, CHFA, VA Mortgages) 5 months ago

George Souto We did not schedule him for the appointment . Believe it or not we do get a few calls like this .If we do not find the agent in the directory they do not get an appointment .

Thank you for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Hi Hannah... we also use Showing Time and one can only schedule through them if they are a member of our MLS. Otherwise they'd be told to call me.  I don't think I've received a call like the one you described, ever. Maybe every other year or so I get a call from an agent who is not in our MLS and needs access. But can't be too careful.

Posted by Nina Hollander, Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor (Coldwell Banker Residential Brokerage | Charlotte, NC) 5 months ago

marti garaughty, abstract art, graphic design, marketing, WordPress consultant

Posted by marti garaughty, a highly caffeinated creative type... (garaughty.com) 5 months ago

I don't like it all when people don't follow instructions. I can understand that accidents do happen, but this is a case of just avoiding doing the job right. I will happily side with you on the way you handled things as I would want to know if this guy is even an agent.

Posted by JL Boney, III, Columbia, SC Real Estate (Coldwell Banker) 5 months ago

Nina Hollander I called the seller who became alarmed .They did not want a sign . Did not want strangers sitting out side the house . I did explain sign calls are sometimes the best calls .. No sign  but this man had their address

Thank you for you professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

marti garaughty 

Thank You for the Feature

It is Greatly Appreciated

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Hi Hannah Williams, we also use Showing Time, can't tell you how many agents call to schedule showings. Some are from out of our local area and don't have access, some are not members. It's frustrating but I try my best to show the property if they don't have access. 

Posted by Beth Atalay, Cam Realty of Clermont FL (Cam Realty and Property Management) 5 months ago

JL Boney, III  I tried to get his name but he had a heavy accent I could not understand him . My gut feeling was he was not . He did not push the issue never heard back from him.

Thank you for your professional opinion

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Beth Atalay This man was local  . The whole scenario just did not sound Kosher  Everyone who knows me in the area knows I go out of my way to cooperate . This call just did not sound right . The office left it to my discretion . I called the seller who said NO .

Thank you for your professional input greatly appreciated

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Hi Hannah... if the listing is syndicated by your mls, the address was easy to find via a zillow, realtor.com, etc.

Posted by Nina Hollander, Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor (Coldwell Banker Residential Brokerage | Charlotte, NC) 5 months ago

Nina Hollander  I hear you  . Selling our information is not my favorite subject  Then selling it back to agents via these sites someone is making $$$$ .

Thank you for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Hannah Williams wow, what an attitude that man had...I don't believe he will be in the business for long but I shudder to think of the impression he is leaving on the public he interacts with.

All of my listings have appointments scheduled through CSS (Centralized Showing Service).  No active license, no appointment.

Posted by Lisa Von Domek, ....Experience Isn't Expensive.... It's Priceless! (Lisa Von Domek Team) 5 months ago

Hannah 

I would have done the same thing, 3rd party listings is a now how it is if you list on MLS, by the way Bob is a part-time realtor as he has a full time job but he is a member of MLS this guy sounds off!

Posted by Yolanda Cordova-Gilbert 5 months ago

Hi Hannah... and let's not forget that RE/MAX also syndicates our listings with addresses to hundred of search engines and puts them on the RE/MAX site. So easy these days to find a home for sale outside of MLS.

Posted by Nina Hollander, Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor (Coldwell Banker Residential Brokerage | Charlotte, NC) 5 months ago

Lisa Von Domek I am wondering if he really was a licensed agent .

Yolanda Cordova-Gilbert  i have no problem with part time agents but we all must do our part and pay out dues

Nina Hollander  i understand that Re/max also puts our listings on their site .  The point I am trying to make is I do not believe that this man was a licensed agent .

The funny thing was another agent who was a  licensee's left feedback that they were 2 hours late .  The owner was not home but wanted to know if they would take $20,000 less with no home inspection with a 30 day settlement  cash . I think they went to the wrong house as the seller was home all day ... It really makes you wonder ..The seller wanted to know how they could make an offer when they never saw the house ????

Thank you for your professional input always appreciated

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Hi Hannah...I got your point... mine was more that a seller's address isn't all that protected when selling just because there is no sign in front of the house.

Posted by Nina Hollander, Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor (Coldwell Banker Residential Brokerage | Charlotte, NC) 5 months ago

Nina I am not getting your point ?

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Hannah this is a really good reminder to make sure these 'drop by' agents are really agents. Here in Phoenix we use Showing Time and I insist all agents use it. I want to know who's going into homes. As for homes being on Z & T and 100's of other sites, it is what is and not much we can do about it - unless the broker opts out of all their listings going to syndication. At least that is possible in our MLS but honestly I wouldn't do that.

Posted by Anna Banana Kruchten CRB, CRS 602-380-4886, Arizona's Top Banana! (Phoenix Property Shoppe) 5 months ago

Anna Banana Kruchten CRB, CRS 602-380-4886  I agree we need exposure for our listings. I also like signs buyers already like the outside and location if they like the inside we have a sale . This seller does not want the house advertised on  Social Media . I explained that there are sites that it will appear on by the MLS  but I would not give it extra exposure and they were fine with that .

Thank you for your professional opinion always welcome

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Good afternoon Hannah - this guy certainly is not on the level.  You were smart to dispatch him.

Posted by Grant Schneider, Your Coach Helping You Create Successful Outcomes (Performance Development Strategies) 5 months ago

I think I would be reaching out to his imaginary broker and let them know what he is doing.

Posted by Jeanne Gregory, The most important home I sell is YOURS! (RE/MAX Southwest) 5 months ago

Grant Schneider  It is our office policy  but bottom line it is my decision I decided to allow the seller to decide

Jeanne Gregory  I would but I could not understand his name and the secretary does not remember  as she sets up so many appoints in a day

Thank you both for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Hannah Williams crazy things happen in the world for sure. Did he ever show the house? I bet he did not ... sounds like person up to no good. 

Posted by Laura Filip, What can we do for you today? (Laura Filip Broker , Opening doors for All Seasons of Life ) 5 months ago

Good evening Hannah Williams,

This guy is unprofessional and I question if he has a real estate license. I think you handled the situation professionally. Since he didn't call back he obviously got the message!

Posted by Dorie Dillard CRS GRI ABR, Serving Buyers & Sellers in NW Austin Real Estate (Coldwell Banker United Realtors® ~ 512.750.6899) 5 months ago

Hannah Williams - As explained by Lisa Von Domek from my Real Estate Board, we have CSS, Centraliazed Showing Services. I recently had a showing on one of my listings. When I received notification from the Showing Services, I checked the Real Estate Commission and didn't see the agents name listed. I called the Showing Services to verify and they did confirm, Agent is licensed and recently changed her name. I am thankful we have this 3rd Party for our showings and that they verify without even asking before they schedule an appointment. This is something we take very seriously. 

Posted by Patricia Feager, MBA, CRS, GRI,MRP, Selling Homes Changing Lives (DFW FINE PROPERTIES) 5 months ago

Laura Filip  No the appointment center will not make the appointment - they had him call me  after speaking and questioning him the answer was NO

Dorie Dillard  i think you would have done the same -- makes you wonder

Patricia Feager  Showing Time would not allow him access - I decided to ask questions - I did not like his answers and the seller did not either ..We are lucky to have this third party showing service . Sometime I complain about the extra expense but it is times like this that makes it all worth while

Thank you for your professional opinions

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Agree, we have all of our showings go throgh Centralized Showing Services, so that they are vetted and a part of the system before they get an appointment.  

Posted by Kevin Mackessy, Dedicated. Qualified. Local. (Blue Olive Properties, LLC) 5 months ago

Kevin Mackessy  It may cost extra but it is worth the money . We need to protect our sellers . We are professionals and need to go that extra mile

Thank you for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Hi Hannah

You handled the situation well - and that agent did not. It's critical that we protect our clients and their homes in the showing process as best as we can.

Jeff

Posted by Jeff Dowler, CRS, The Southern California Relocation Dude (Solutions Real Estate ) 5 months ago

Hannah, I refer all callers for showings to ShowingTime, it is a safe guard that is much needed these days. If a caller/agent cannot do that, a red flag goes up in my mind.

Posted by Gloria Todor, & Doug Durren (484) 431-3686 in SE PA (Century 21 Absolute Realty ) 5 months ago

It definitely must be a licensed agent and to be able to verify that. If someone is being rude, then maybe this is a sign to slow down and check it out even more thoroughly.

Posted by Debbie Reynolds, Your Dedicated Clarksville TN Real Estate Agent (Platinum Properties) 5 months ago

We are hired to do whatever needs to be done. Only non-agents, clients and principals can do what they want and when they want. For me, I do whatever it takes or what is the point of hiring me? Paying me?  Results don't lie....

Posted by Richie Alan Naggar, agent & author (people first...then business Ran Right Realty ) 5 months ago

I think you did it right.  Good job!

I use Showing Time in our MLS here in Idaho, but am surprised how many agents don't.  It makes it so much easier to schedule, route the showings, give feedback, etc.

We also use the Supra Ekey Lock Box, so it tracks when agents show the listing and sometimes when they are done too.

Gott a love technology!

Posted by Jim Paulson, Owner,Broker (Progressive Realty (Boise Idaho) www.Progressive-Realty.info) 5 months ago

Hannah Williams 
Such an important topic --- SAFETY -- is key. Hugs - Lynn

Posted by Lynn B. Friedman, Concierge Service for Our Atlanta Sellers & Buyers (Atlanta Homes ODAT Realty Call/Text 404-939-2727 Buckhead - Midtown - Westside -- and more ...) 5 months ago

Getting another agent's business information is essential in order to safeguard your listing and yourself before making an appointment. Better vigilant than not. IMO.

Posted by Kimo Jarrett, Pro Lifestyle Solutions (WikiWiki Realty) 5 months ago

Hannah how interesting not a member of the MLS? Not a Realtor? and demanding as hell? Well all I can say is No, No, & No...Endre

Posted by Endre Barath, Jr., Realtor - Los Angeles Home Sales 310.486.1002 (Berkshire Hathaway HomeServices) 5 months ago

All of our showings are done through the online showingtime service that our MLS offers. It makes it simple and easy to see who has scheduled an appointment, keep track of feedback, and send your seller the feedback directly. They would have to have MLS access and pay for a Supra e key, which you can only get if you are a member of the MLS. Unless there was a contractor box there would be no way for an unlicensed member to gain access.

Posted by Francisco Peot, The Best Place To Find Your Home! (Richmond Home Sales At Clocktower Realty Group) 5 months ago

Morning Hannah.

Not a chance in you know what would he get inside.  

Posted by James Dray, Exceptional Agents, Outstanding Results (Fathom Realty AR LLC) 5 months ago

We have Centralized Showing Service (CSS) which verifies all State licenses through the MLS & DLLR. It also keeps an online record of feedback & a showing log which the Listing agent & Sellers can access www.showings.com

Posted by Buzz Mackintosh, “Experience, reliable, leadership” (Mackintosh REALTORS) 5 months ago

Hannah, your sellers are lucky to have you as their agent. It is good to have a showing service set up appointments . We use showing time too.

Posted by Gita Bantwal, REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel (RE/MAX Centre Realtors) 5 months ago

I absolutely understand everything you were thinking and feeling and it's important the owner supported you. Here, this person might have knocked on the door and possibly gained entry.

Posted by Jill Sackler, LI South Shore Real Estate - Broker Associate (Charles Rutenberg Realty Inc. 516-575-7500) 5 months ago

If you're not a member of the MLS, you can't show homes. Hard stop.

Posted by Wayne and Jean Marie Zuhl, The Last Names You'll Ever Need in Real Estate (Samsel & Associates) 5 months ago

You are on a roll with your featured posts! This article took an unexpected twist. Sometimes if I'm in the car with clients, I will also pick up the phone and call the listing agent as it is just easier than trying to access Showingtime, quicker too. But this "agent" wasn't a member of MLS so there was no offer of compensation without a prior agreement in place. Non MLS members are not entitled to the same amount of compensation so he should definitely work this out prior to any showing.

Posted by Pat Starnes-Front Gate Realty, 601-991-2900 Office; 601-278-4513 Cell (Front Gate Real Estate) 5 months ago

Hannah, excellent story to share. I learn something each day as a Loan Officer here on Active Rain. I think to become a better lender you need to know what Agents are saying on various topics. Again, thanks for your time.

Posted by Ron Aguilar, Mortgage & Real Estate Advisor since 1995 (Continental Mortgage) 5 months ago

Good morning Hannah. You are much more patient than I am and if someone demanded anything of me he would regret it. I would call the Broker of that small firm and see if the guy is in fact licensed and if so I would report him.

Posted by Sheila Anderson, The Real Estate Whisperer Who Listens 732-715-1133 (Referral Group Incorporated) 5 months ago

I don't understand why everyone doesn't using ShowingTime or CSS. It just makes life easier for both sides in scheduling AND vets these unmentionable agents.

Posted by Anne Corbin, Serving Lake Anna & Central Virginia (Fritz Realty LLC) 5 months ago

Jeff Dowler, CRS  This agent needs to pay his dues as we all do . You are right this man could have been anyone .Protecting our clients is essential

Gloria Todor In my mind aalso glad you agree

Debbie Reynolds  This is why sellers hire us . They want professional service

Thank you for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Richie Alan Naggar  I always cooperate but we must pay our dues. Not going to let some stranger into a property because he demands it ..

Jim Paulson  Not crazy about supra  ..but do like Showing Time although I do whine when the bill comes .. it is worth it's weight in gold

Lynn B. Friedman  Your support means so much to me .. safety is so important

Kimo Jarrett  We need to be able to confirm the agents identity for many reasons - if not  then their is a problem and access must be denied

Thank you for your professional opinions always welcomed

Hannah

 

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Endre Barath, Jr.  Office and ShowingTime  Denied - Seller - Denied - Listing agent - Denied -  No No No    We all agreed with You

Francisco Peot  ShowingTime does not require agents to have a supra key in our area as not all house have boxes and not all brokerages use Showtime but they must be a licensed agent and a member of the MLS .Great service provider

Thank you both for your professional opinions always appreciated

Hannah

 

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

James Dray  This person would not get pass you I am sure

Buzz Mackintosh  it is so important to have a record of these appointments and to know who is going in and out of our listings

Gita Bantwal  Barry is a great broker and you are also a wonderful agent

Jill Sackler We can never be too careful on who is gaining access to our properties

Thank you for your professional opinions

Hannah

 

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Wayne and Jean Marie Zuhl  We all need to pay our dues

Pat Starnes-Front Gate Realty  that is a professional courtesy but then there is no record of your showing I will set up an agent when I can if I am near the computer or can manage to use the Showing Time  app on my phone .To be honest I only do that when the office is closed

Ron Aguilar  That is why I love Active Rain I too learn something new everyday . So glad you learned from me ! You made my day .

Thank you for your professional comments

Hannah

 

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Sheila Anderson  Sometimes I am patient to a fault but I could not understand his name and by the time I spoke with the office she had set up several other appointments and was not sure of his name either so I really could not call his broker .I would have if he persisted

Anne Corbin  Who knows ..Some companies use the MLS which also has an automatic system

Thank You both for your professional input always welcome

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Wonder if he was at least a member of a realtor association. At the very least he could have given an ID# associated with his name? He owed you the courtesy of earning his trust.

Posted by Dale Taylor, Realtor = Chicago Illinois Homes Townhomes Condos (Re/Max 10 New Lenox Illinois) 5 months ago

Dale Taylor  he was not a member of any Real Estate association at all . He said he worked for a Real Estate Company but I  questioned the validity of that . I just talked with the owner who told me that not one of the agents that worked for this company showed up for their scheduled appointment

Thank you for your professional input it is always welcomed

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Hi Hannah: This is interesting--this guy calls out of the clear blue and can't be patient enough to wait to get the appointment, at an appropriate time. This is one sort of showing that I always have trouble with: A customer or agent NEEDS to get in right away, even if the agent is not available to show at that moment; I have never seen success follow one of those pushy "I CAN'T wait to see it on YOUR schedule" and then they just dissappear after they have horned their  way in! They are problematic from the word "Go"! Really good post on an important topic that is much needed for us to read....

Posted by Paula Hathaway, REALTOR, LBA, ...The Most Informed Agent In The Hamptons! (Douglas Elliman Real Estate) 5 months ago

I use showing time, so the agent has to make arrangements through our MLS. However, if someone did call me and want to schedule an appointment, as long as they are a NY state agent, I can look them up online and see if they are truly a licensed realtor. And I would definitely do so.

Posted by Kat Palmiotti, The House Kat (Grand Lux Realty, Monroe NY, 914-419-0270, kat@thehousekat.com) 5 months ago

Hannah, between showingtime and sentrilock boxes I can't imagine how any agent in this area could avoid being a member of the MLS. They'd never get in to any properties for private showings. I think you're right, something is fishy about this. He could have at least provided a license number. Wonder if the demanding he did may have been a defensive reaction because he wasn't being truthful. 

Posted by Amanda S. Davidson, Alexandria Virginia Homes For Sale (Amanda Davidson Real Estate Group) 5 months ago

Good morning Hannah.  I had a similar experience a few weeks ago.  In my case, this agent texted me asking about the co-broke.  I told him it was on the MLS.  When he told me he was not a member, I mentioned that MLS rules for co-broke only apply to MLS members and I would need to ask my seller if she would be interested in having him show the property and honor the co-broke.  He never returned any more of my calls or texts.

Posted by Gabe Sanders, Stuart Florida Real Estate (Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales) 5 months ago

Hannah, not having a home everywhere on the Internet could cause problems too.   We have issues similar to this all the time with agents trying to save a few bucks.  They should not be doing real estate! 

Posted by Joan Cox, Denver Real Estate - Selling One Home at a Time (Metro Brokers - House to Home, Inc. - Denver Real Estate - 720-231-6373) 5 months ago

Paula Hathaway, REALTOR, LBA  It was questionable if this agent was even licensed . His certainly was not a member of the MLS

Kat Palmiotti  He made it clear he was not going to pay his dues and quite frankly I have to pay mine . It was a judgment call and there were three judges . He lost .

Amanda S. Davidson  He clearly stated he found the listing through Z  and was not a member of the MLS . and had no intention of ever joining . In the spirit of cooperation he was denied access

Thank you for your professional input

Hannah

 

 

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Gabe Sanders  Sounds like the same agent .Today I checked the agency and they have an office in your area Funny but all the agents from this office that made appointments never showed up

Joan Cox  yesterday an agent from the state came into our office to check  to be sure everyone had a license in the office . 

Selling Real Estate cost money .Agents have expenses . In this business it cost money to make money . Belonging to an MLS service and a local RE board are just some of these expenses . If you are not willing to spend this money you do not belong in the business .

Thank you both for your professional opinions

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

thirty years in the trenches I despise showing services. Also, do not want to schedule with a secretary. I want to schedule with the listing agent.

Posted by Janice Myers Hollowell 5 months ago

Janice   Thirty five years in the business and I have learned I cannot set up appointments as efficiently as showing services or my support staff  does .  They do a wonderful job .

Thank you for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Hi Hannah, it is annoying when an agent (who is not necessarily a Realtor), is not a member of our Board and asks for an appointment to show my listings.   It happens rarely, but it does happen. We do ue Showing Desk, but if they are not in they system, they will call me directly.   If it is a name or brokerage I'm not familiar with, I check to see if that person is licensed with NY State.  Occasionally, someone from NY City wants to show, so I get that they may have a customer or client who wants to look at properties on Long Island.  However, it is our policy, and I always tell them when setting an appointment, that we  only  compensate members of our Board. If they expect compensation, they will have to get it from their client.  

Posted by Marie-Denise Kratsios (Daniel Gale Sotheby's International Realty) 5 months ago

Marie-Denise Kratsios  It was questionable if this agent was licensed . The seller was uncomfortable with him showing the house when asked . The office also denied access .  IT seemed three strikes he was out . He did not pursue after I asked several question and I denied access . His office was local  not out of the area . Safety is very important for my clients . We had no real information on this person claiming to be an agent

Thank you for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Hi Hannah Williams - I either have appointments go through me or I use an internet MLS let box. If you are not a member of the SVVAR you can’t get in ....period.  On luxury listings the buyer must be pre-qualified for a showing. If an agent can’t prove they are an agent...they don’t get an appointment. 

Posted by Sheri Sperry - MCNE®, (928) 274-7355 ~ YOUR Solutions REALTOR® (Coldwell Banker Residential Brokerage) 5 months ago

Sheri Sperry - MCNE®  Way to go ! if you are not an agent your need to get representation .  Don't be arrogant and tell me you have better things to spend your money on then to belong to a MLS service .  I keep records on who goes into my listings whether they are a $10,000 or a  multi million dollar listing . Every seller gets treated the same .

Thank you for your professional opinion it is  very much appreciated

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Hannah Williams you're not obligated to pay anyone who is not a member of mls.... or that can be negotiable.....  congratulations on the feature.... great topic.... 

Posted by Barbara Todaro, "Franklin MA Homes" (RE/MAX Executive Realty ) 5 months ago

Barbara Todaro  Not going to let them into properties either when I have sellers who are very nervous about showings . This company scheduled appointments about 5 and no one ever showed up or called to cancel. This agent let me know he was a not a member I am wondering if he was even licensed .

Thank you for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 5 months ago

Interesting conversation that was for you.  The main thing is that we protect our clients and their interests.  I have had problems with agents a few times - like their clients breaking things or lying to my sellers to worm their way in, but your situation was blatent.

Posted by Susan McCall, Everyone needs a home, Quickly, professionally and with a little fun! (Compass Realty Solutions, Portland, OR & Vancouver, WA) 4 months ago

Susan Laxson CRS  Yes it was blatant . I pay my dues and feel so should everyone else . This man laughed and said why should he why he can find all the listings on Z and T .  Made me wonder if he really had a license .

Thank you for your professional input

Hannah

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 4 months ago

Participate