The temperatures here on the East Coast in Philadelphia Pa are really hot . They say Summer is over but they have closed schools early because of the heat . Many of the schools in the city are older and do not have air conditioning . With the heat index it feels like 103 degrees .We are officially in a heat wave
Early next week I have settlement on one of my listings . I received a call from the seller . Her central air was not working . The unit is cold but there is not any cold air coming out. The thermostat read 86 degrees . She has it set on 70 .She called her A/C service man and he has not called her back . I asked when she called . She said last evening . She did call another company her neighbor uses he told her the soonest they could be out was next week . She was frantic .Five Days Until my house is SOLD and a Major Problem Arises
I told her I would make some calls . In the meantime I suggested she turn off the unit . No sense in it running when if it wasn't working . I called and left a message for the service I use .They called me back within thirty minutes .They were over the clients house in 10 minutes . It was the blower motor . The air conditioner was fixed that day it did take several hours . The seller wanted to let the buyer know she did not want any problems later . I had suggested when I listed the house she take out a Home Warranty . She asked me is it was too late to give the buyer a Home Warranty and if it would cover the Air Conditioner . It would cover it . The problem solved
The unit was in good condition and fixed. The buyer was a single Mother and the seller wanted her to have it . When the unit stopped working she thought she was going to cost her much more then it did . I am so grateful that these repair men came out so quickly . I have used them for over thirty years . They told me they were in the area and knew I was in a pinch. They mostly do commercial work so when I asked them if they wanted extra work they said only if I was stuck . Otherwise they were really busy .
The other service company that the seller used never returned her call . When I called the buyers agent he talked to his buyer and said thank you . They were happy for the honesty and the Home Warranty for One Year .
Five Days Until SOLD and a Major Problem Arises
So glad the problem was solved and the seller was cool again .
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